FAQ

SHIPPING:

Delivery to Europe (2-3 business days): €5.99 and FREE from €60 purchase

Delivery to the rest of the world (7-10 working days): from 15 € and FREE from 100 € of purchase

PAYMENT:

We accept payment by credit card or through Paypal.

RETURN POLICY:

At Orient-All Bio, it is satisfied or refunded:

You have a right of return of 14 days from the day of the order of the package to return it to us, in its original packaging, and get a refund or exchange. During this period, the return of the package is guaranteed: no justification will be requested. You are responsible for the return shipping costs.

ORDERS FROM COUNTRIES OUTSIDE THE EUROPEAN UNION:

Any order placed on the Site and delivered outside the European Union and to the French Overseas Departments and Territories will be invoiced without VAT and may be subject to possible taxes, customs duties and other related fees that are imposed when the package reaches its destination. These additional costs are the responsibility of the Customer.

CONSERVATION OF THE PRODUCTS:

Our brown glass bottles are specially designed to effectively protect their contents from light. Our products can therefore be kept at room temperature without any problem.